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Delivery management app
A delivery management app for a local delivery service that carries shop goods, medicines, food and parcels across a city, with cash on delivery. Dispatch suggests the nearest free rider, riders collect proof at the door, every rupee of COD is settled in the evening, and customers follow their order from a link. The business, its city and its delivery areas are settings.
Sign in as owner, dispatcher or rider with the PIN 1234. Nothing you enter leaves your device.
What it fixes
What this delivery management app fixes.
The problems local delivery services bring up first, and what the app does about each one.
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Riders do not deposit all the COD cash
Every COD order goes into the rider's wallet. The evening settlement counts cash against deliveries and keeps any shortfall on the rider's account until it is paid back.
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Customers say "it never arrived"
Delivery needs the customer's OTP, a signature or a doorstep photo, with a timestamped timeline you can print or send.
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Customers keep calling to ask where their order is
A live tracking link with the arrival time goes on WhatsApp in one tap.
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Riders zig-zag across town while others sit idle
Orders are grouped by side of town, the nearest free rider is suggested, and rider load is visible at a glance.
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Failed deliveries and returns eat the margin
Big COD orders are confirmed on WhatsApp first, and every failure has a reason, a re-attempt slot or a billed return.
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Shop billing and COD payouts are done from memory
Monthly GST invoices per shop, with the amount in words and a UPI QR code, and COD payouts only from cash already deposited.
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The owner cannot see who did what
Owner, dispatcher and rider roles, an activity log and a daily closing to print or share.
Inside the app
What you can try in it.
On a phone or a computer, in English and Hindi. It installs to the home screen and keeps working without internet.
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Dispatch
Orders waiting for a rider, grouped by area with the suggested rider, rider load and idle time, and a status board with drag and drop.
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Rider app
Deliveries in order, call or WhatsApp the customer, collect COD in cash or by UPI QR, and proof by OTP, signature or photo.
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COD cash book
Rider wallets with a running ledger, evening settlement, shortfalls and repayments, with 80 mm slips and WhatsApp receipts.
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Shops and billing
Monthly statements and GST invoices per shop, dues reminders, and COD payouts made only from cash in hand.
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Areas for any city
Delivery areas placed by direction and distance from the hub, with their own rates, all editable.
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Reports
Failure reasons and what failed trips cost, the busiest shops and rider performance, against the period before.
For your customers
Tracking page
A customer enters their order number and sees the arrival time, the OTP to give the rider and the proof of delivery. Shops book a pickup from a page of their own.
Your own version
From this app to your own.
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Shaped to how you work
We start from what is going wrong in your delivery service and what it costs you now, then put up the options and what each costs before anything is built. This app shows the shape; yours keeps what you need and drops what you do not. How that runs is on our custom software development page.
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Licensed with the source code
You get the complete source code, and the right to run it and have it changed — by your own team or any developer you appoint — for as long as you like. Outright ownership is available where your business needs it, and is quoted separately. The terms are in our software licence.
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Quoted after scoping
A fixed price in writing before work starts. Where custom work begins is on our pricing page, and whether yours should be an installable web app like this one or a store app is covered under app development.
Work shown with a client's permission is in our portfolio. Or see all the business apps.
Your version
Want one like this for your delivery service?
Tell us how your delivery service runs today and where it goes wrong. You will have a reply within one business day, including a plain no if a simpler answer would do.