Software Licence

This covers our managed systems — the school fees, tuition bureau and store operations systems you licence from us rather than commission from scratch. It applies to work by Solvey Nous Techne, a sole proprietorship of Mitali Singh, based in Varanasi, Uttar Pradesh, India and sits alongside our Terms of Service. Custom software we write for you is not covered here; that is sold outright and our IP policy says so.

What you are paying for

The right to run the system for your business, for as long as you keep paying, together with the work of keeping it running: updates, security patches, backups, monitoring and support. It is billed monthly, with no minimum term and no cancellation fee.

The fee is the same whether the system runs on your own server or on hosting we look after. What you are paying for is the system and the people behind it, not the machine.

What stays ours

The software itself. You do not receive the source code, and the licence is for your own business only — you may not resell it, sublicense it, rent it out, or pass it to another company, including within a group, without our written agreement. You may not take it apart to recreate it.

This is the trade, and it is the whole reason a managed system costs a fraction of a build of its size. If owning the code matters to you, that is what custom software is for, and we will say plainly which one your case needs.

What stays yours

Everything you put into it. Your students, families, tutors, customers, orders, invoices, receipts and records are yours, and so is anything the system produces from them. Your logo, your content and your branding stay yours throughout.

You can export your records at any time, in a format another system can read, without asking permission and without a fee. You do not have to be leaving to do it.

Your data, and who is responsible for it

Where the system holds information about your customers, staff, patients or students, that information is yours. Under the Digital Personal Data Protection Act, 2023 you are the Data Fiduciary for it and we act as a Data Processor on your instructions — the same allocation as clause 11 of our Terms, which continues to apply in full, including what we do if there is a breach.

Your records are held separately from the application. On your own server they never leave it. On hosting we look after, they sit in the region you name, and we will tell you in writing what is processed and where before you agree to anything.

Where it runs

Your choice, and it is a real one. Either you run it on a server you control, or we run it for you and it is included in the monthly fee.

Where we host it, that service is ours to answer for rather than a third-party cost passed through, and the Terms say so. You can move from one to the other later; we will do the move and there is no charge for changing your mind about where your own system lives.

What we keep doing

For as long as the licence runs: security patches and version updates, backups that we restore and check rather than only schedule, monitoring, and a person to call when something is wrong. Where we host it, that includes the server underneath.

Nothing here is a guarantee that software never fails. It is a commitment that when it does, fixing it is our job and not yours.

Changes you ask for

A managed system is set up around how you already work, and more can be changed than most people expect. Anything beyond the setup is quoted and agreed in writing first, the same as any other work we do.

Changes we make for you become part of the system and are covered by this licence rather than transferring to you. Where you need a change to be yours, say so before it is built and we will tell you what that costs and whether a custom build is the more honest answer.

If you stop

A system you stop paying for does not stop working. Within the same timeframe as any other engagement — see our Cancellation Policy — you receive a running copy of your system as it stood on your last paid day, with every record in it, and an export of everything in it.

You may keep running that copy for your own business, indefinitely, at no further cost. What you may not do is change it, have somebody else change it, or give it to anyone else. It stops receiving updates, patches and support on the day the licence ends, and keeping it secure after that is your responsibility — which is worth weighing if it holds personal data.

We will not hold your records, your domain or your accounts to make leaving difficult. If you would rather move to a different system entirely, the export is the same export, and we will answer a new supplier's questions about its format.

If we stop

If we ever withdraw a system or close, you get the same working copy and the same export, and we will say so far enough ahead for you to make arrangements. A business running on something we supplied should never find out by watching it switch off.

Suspension and non-payment

If an invoice is significantly overdue we may suspend access after telling you and giving you a chance to settle it. Suspension is not deletion: your records stay, and the export route above stays open. We would rather sort out a bill than lock someone out of their own admissions or their own invoices.

Where you stand legally

This licence is governed by the laws of India, and the courts at Varanasi, Uttar Pradesh have jurisdiction. Where your written proposal and this page conflict, the proposal wins.

Changes to this policy

We may update this policy. The "last updated" date above reflects the current version, and the version in force when you engaged us governs that engagement.

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